MagWeb.com Poll 2002

What Needs Improvement

by Russ Lockwood
CEO, MagWeb.com

Napoleon is alledged to have said something like, "Never wake me with good news, but call me immediately with bad news." So I look particularly close at these comments because these are directly related to things we should be looking at to make MagWeb.com even better. I though some needed a response, so these are in itallics. Sometimes, unrelated topics are in the same comment. If I answer just one topic, theother is usually covered in a previous response.

More articles, more Europa, more MicroMark, more rules

More international magazines

    "More" is a common comment. I guess that's a good thing. At 25 issues per month average, plus additional bonus material, we're running pretty much flat out as is. Now, if a few tens of thousands would join--even for one week--that would provide the capital to hire people to do even more issues and articles. One thing's for sure, we're not going to run out of material anytime soon!

No complaints

    Thank you.

Typos in the articles. Sometimes graphics like maps are missing.

    As for typos, we've upgraded software and have more original files to work with, so the number of typos slipping through is very small. Sadly, the articles scanned with the older software several years ago as we built up the archive still remain. One day, I'd like to hire a copy editor to go back and clean up all those old files--quite a task. Of course, one thing we *don't* get credit for is correcting typos in the print version. That happens quite a bit, too.

    As for the graphics, 99.9% of them are included in the archive. Sometimes, images are so dark or poorly rendered that even our expertise with Photoshop can't save them. They look bad in the original paper magazine and they look bad in electronic form. I'm not saying that we're perfect, as I expect we sometimes miss a graphic, but certainly nothing crucial.

One page articles with many links -- combine into a big article perhaps?

Download article plus all related files in one click

    Some "articles" will reach 20 pages long, with sidebars, maps, OOBs, etc. We divide it up into bite-sized chunks for two reasons: patience, ability to zero in on exactly what you want, and search engine. Personally, I want something to pop on the screen quickly, not wait 10-15 minutes and then find out this isn't what I wanted. So, we make sure things pop. Secondly, as we look at log files regarding what folks download, it's apparent that members like to pick and choose pieces of an "article." Maybe it's just the OOB and map. Maybe it's just a biographical sketch. So, we go that extra step and divvy it up so you can find what you want and only what you want immediately. You certainly can download all the pieces, but you don't have to if you don't want to. And finally, the search engine will give you more specific results as well as a better description with many smaller pieces than one large piece.

Need for consistent updating rather than in batches.

The erratic schedule which new issues appear.

    We've gone from posting 6 issues a month in 1996 to 25 issues a month in 2002. Part of the productivity boost comes from creating a production process, call it a "batch" process where we can do a lot of the behind-the-scenes work all together two or three times a week instead of repeating the process every day. Since 86.3% of you visit MagWeb.com 2-3 times a week, weekly, bi-weekly, and monthly, we're going to do this "batch" process a couple times a week in the name of efficiency.

    Likewise, when holiday seasons approach, we often flog the elves extra hard to meet production quotas for those "days off." So, more issues and articles will be posted than normal in a shorter period of time--a bigger "batch"--so they can do some normal things like shop, spend time with family and friends, and yes, even take a rest and cruise the web for other sites.

Group similar articles by type of article in addition to period -- book reviews, etc.,

    Now, there's a good idea...Have to think about this one. That would take extra time, though, but worth thinking about.

there are still a few popular mags that haven't signed on yet.

    We keep pitching them. How about writing them an e-mail and saying that you'd like them to join the MagWeb.com coalition of magazines?

Miss the adverts in the original Mags, also less photos than in original mags.

    We don't do the adverts. You're probably referring to current issues. 20-year old adverts aren't very helpful, except for nostalgia I suppose. If you want adverts, you'll have togo to the original print magazines.

Quicker addition of back issues - Not interested in book chapters -

It would be nice to have more graphics and pictures, if it were possible, sometimes the scanners misread a little too badly

    Can only include what's in the magazines.

Russ, Tibor & Bill

    Hey!

Still waiting for more Europas to be added to the list, ability to pick own password

    If you want to change your password, please e-mail Tibor (tibor@magweb.com). Although, after the previous comment....

Magazines should be scanned faster, get rid useless magazines,

    Gee, we scan at the speed of light...MagWeb.com doesn't contain any "useless" magazines. All of them offer up information, not necessarily exactly what *you* want, but of interest to at least the editor and publisher. MagWeb.com will always offer space to the intrepid publisher of a military history or related topic newsletter who wants to reach a wider audience.

Fill out back issues, more British content "Wargames Illustrated, Practical Wargamer"

Search engine, needs a scrollable index

    We updated our search engine to the new version in July. I'm not quite sure what you mean by scrollable index.

Get even more back issues on-line and drop the other services. I subscribe to the mags, not the other services

    Hmmm. I guess by "other services," you mean the news items, book reviews, travel, WarLore, and other "Bonus" material. We fit these in when we can. Believe me, we can do a lot more. We're still going to include them in MagWeb.com--they add a little personality to our archive.

Can always have more magazines to choose from

Campaigns games,

Search engine is poor, needs more recent articles, e.g. PW Review, needs less fluff magazines

Pretty good now

Search engine still funky, need "Little Wars" 1970-2 mag from TSR, need WI, MW from the Brits even 5-year old issues would be nice

Graphics--more! Show production ends on mags that go only so far -- or why they don't.

Search Engine, Add After Action Reports, More Rule Reviews, Playtest Reports etc

Scanning - many articles have minor but annoying spelling errors, add Wargames Illustrated

Search engine, more content, more content

Illustrations could be bigger, Maybe a more complete listing of Volumes.

The search engine,

The questions/answers site has been out of comission for too long.

More current issues. Although I know the publishers put restraints on you.

More graphics and pics

More back issues of out of print mags. I have a whole library of many of them

When you click back to the new articles page, the curser is scrolled to the middle of the page, rather than where you were.

More magazines

Submenu by period

A more interactive reader exchange forum

    We inserted a new Discussion software recently.

More back issues of out of print magazines.

The search engine is the only let-down

1. The search engine 2. the search engine 3. the search engine

Search engine. Put in Battle of Hastings and you will get every article with "of" no matter if you ask for all the words together or not.

    Put quotes around the phrase, or, better yet, just enter Hastings.

More uploads, more wargaming, COLOR PIX of toy soldiers or paintings of battles

Probably just some expanded meta-indices and more graphics with the articles

Faster updates of magazines, and how about some UK magazines

None

Organize magazines by topic sub directories, show date of last update on public page,

    We do place a short description after the name of the publication. I think many of them would be in a "General" or "All History" category. Last Update, now that's a good idea.

How about updated article indices for each magazine

The wait for an issue to be posted MWAN in particular, issues could use an overall index.

    We usually wait 1 or 2 issues behind publication. Makes sense. Subscribers to the printed magazine get first crack at the issue, then newsstand/store sales, and then MagWeb.com.

    As for the index, i.e. similar to a book index, well, a 35,000-40,000 article index would be quite the thing to create. As a guy who did hierarchical indexing for a year way back when, I might be able to create one in about a year if I did nothing else. That's why the search engine is there. Granted, no search engine is perfect, but it is as close as we can come without spending millions of dollars like Yahoo, AltaVista, or Google etc. Well...if enough people join MagWeb.com...Seriously, an index is not a bad idea, but what a thing to create.

Search engine, magazines with few copies -- add or clean out, need more Larry comics

Search engine, posting delay, irregular schedule

Try to get more of the back issues

Keep adding new mags and stay on your present course.

Slow uploads, not enough back issues being uploaded

Cross - subject matching ie. if I am reading about subject X, I should be able to run an automated search on Subject X

I'm not sure there are any.

I hate SCI Fi- not historical maybe hysterical- more on line catalogs

Would be extremely cool if Moves, Fire & Movement, General and S&T were here...

    We've pitched them all. So far, no go.

Too much history, book reviews, and general info about magweb

    Er, it is mostly a military history archive. I like to do book reviews. And I'm guessing you mean the trade show reports. Well, we exhibit a lot. That's part of marketing. Although we did get a comment somewhere about how we should be scanning instead of exhibiting. C'mon. Now, that's unfair. We let you know if we'll be in the area. I certainly enjoy talking to members.

More mags - bonus rate for long time subscibers - more book reviews

    Charter members get a break, and though we're increasing the subscription price of MagWeb.com, we're also instituting a 10% discount if members continue to renew.

    And, at last, at least one person who wants more book reviews. You got it!

Get the British wargaming mags - more color - get out of print books

Search engine, reproduction of graphics

Proofreading, search engine specificity, frequency of new postings

I would like to see more old issues of MWAN and other magazines added.

Search engine

N/A

Some magazines back issues have not been added to in a long time

    Depending on the publication, wemay have all of them posted.

It would be nice to have more graphics and pictures, if it were possible, sometimes the scanners misread a little too badly

Upload those issues missing from magazines listed.

Posting of back Issues of Magazines

Search Engine does not return correct results. It's the only really unsatisfactory part of MagWeb.

The search engine could use improvement

Search engine

Proof-reading, more back issues, proof-reading

Completion of back issue uploads

Magazines from UK

Less ww2 , less music , less self advertising

I know you're adding content daily, weekly, monthly, but more is always a good thing. Keep up the good work.

Gaps need to be filled in magazine lines, perhaps add an on-line garage sale for members

a wargame photo gallery and links to wargame figures / accesories manufacturers ... with a Magweb discount.

Improve the selection. I want MORE historical titles.

Specificity of the search engine.

1.more of the "old" issues of magazine like Europa, Courier etc uploaded. I appreciate that you are doing you're best 2. Adding some excellent "old" magazines like "Gorget & Sash" 3 Including an area for members to review books

    If you want to post book reviews, we have a WarLore section for member contributions. And if you do, you gain a spot in the MagWeb.com Hall of Heroes and earn a virtual medal of recognition. We have many submissions already, and more are welcome. Just e-mail the review (if you scan the cover as a .jpg, you can attach that) to magweb@magweb.com

1. When you put in an old article that has a second part you need to always put in that second part in a timely manner. 2. I would like to see the Forum active. 3. More good stores like the few you have, maybe some like stores for competition

    Second (and third) parts depend on the publisher's schedule. We post as soon as we can. However, there are some multi-part articles from long ago back issues where we simply don't have the issue holding the second part, nor does the publisher. We scour flea markets, etc, as well as members volunteering to send back issues to us. And we'd like to see more advertisers in the Mall at MagWeb, too.

A little quicker with uploads

More articles. I like 'em.

Site's a little boring on the eyes, but I understand the speed/load times significance.

Article layout is efficient, but pretty stiff.

    Guilty as charged. Remember, our layout was laid down in 1996 when 14.4 modems prevailed. I figure you want the articles as quickly as possible, so we created "efficient" and maybe even "boring" layouts that were small in size and fast in download. I have to admit to having an evil thought about creating a really fancy, dancing page newsletter that would be surround an article or two with complete over-the-top eye candy. It'd be 20K of info with 2MB of graphical grooviness. But that's my evil twin Skippy talking. (evil chuckle, evil chuckle)

Title pages too large and slow to download, I find "Last Update" schedule confusing, Mall at Magweb hasn't really gelled.

    Hmmm. Title pages? The MagWeb Master Magazine List is only 16K, plus another 40K in graphics icons if you want to wait for them (about 56 seconds with a 14.4 modem, half a minute with a 28.8 modem, etc.). Since these never change, these are stored in you web browser's cache. The typical List of Issues for a magazine is 7K plus another 10-15K for the cover graphic (about 20 seconds with a 14.4 modem, 10 seconds with a 28.8 modem, etc.). The typical Issue Table of Contents is about 4K plus another 10-15K for the cover graphic and maybe another 30-40K for an illustration (about a minute with a 14.4 modem, half a minute with a 28.8 modem, etc.). The larger graphics (Jumbo maps, etc) we warn you that it is "x" K and slow, very slow, monstrously slow, etc.

    As for New Postings: New Items Uploaded, this is a reverse chronological listing of the issues and articles we just posted, plus a short description of what you'll find in each issue. Thus, when you come back to MagWeb.com week after week, you don't have to guess what's new--this tells you. You click on the issue link and it takes you directly to the table of contents.

Number of magazines carried

More solo stuff, More Magazines

Timely posting, but I suspect that it out of your control.

Updated material, more pictures, movement to prior months selections

Need more back issues for some of your mag selections

Need a spell checker for your OCR, split magazines archive by subject, more mags

More orders of battle, search is very hard to refine

More facts and figures, can't think of any others

Lately too much industry news, not enough history

Linking from/to old pages, update of links

Add more magazines and small pamphlet type books like Sapherson's. No big books.

Improved formatting of articles, more content from long-defunct sources

Search engine, search engine, search engine

Member too short a time to respond

Concentration on maintaining back issues of key titles

Filling in gaps in magazines ranges, especially earlier issues

The search engine needs refinement.

Some mags very old/defunct, some mags not up to date,

Image quality,

Even more mags, search is a little illogical sometimes, more visuals

better maps , more maps , more recent material, rather outside of your control though, eh?

Easier cross reference, more product reviews, more diverse shopping

Nothing, I am happy with it

No comment

More on miniatures. More back issues/current issues of current periodicals.

Question 6 above, per month should be per year because NONE is too drastic, nothing else.

Search Engine...though I would always welcome more board wargaming and general military history articles.

Many magazines caried are not the latest ones. I know many have fallen by the wayside but the existing ones need to have the latest versions updated.

I like Magweb just fine the way it is.

Pictures

Fill in the gaps in issues (grin)

Quality of scanned images, proof-reading, link checking

    We have close to 500,000 links within the archive. I know we miss a couple even with the automated software, because members e-mail us when they find bad ones. And we fix 'em. With few exceptions, the links work. If you find one that doesn't, just e-mail us with the particular page URL you were on and the link that is broken. We'll fix it.

No complaints

Search engine needs to be more specific

No sci-fi stuff

More pictures, OCR accuracy, faithful reproduction of tables

Waterloo, Breitenfeld and Thirty Years War

Search capability through articles

Drop all the other services than the magazines themselves and add more magazines

Quantity, Illustrations, Scope

Scanning gives spelling mistakes, access to back numbers of major wargaming magazines like Wargames Illustrated, Practical Wargamer and Minature Wargames

Articles search need improvement - a good discussion forum - more magazines

This poll asks for items bought per month. Should be per year or half year.

None

None.

More articles NOT related to war gaming

1. Get the latest issues sooner. 2. Get more links to other sites. 3. Run the ads from the mags

    As I mentioned before, we often lag an issue or two so that print subscribers get theirs first, then newsstand/stores, and then an issue comes to MagWeb.com. We have an advert section, the Mall of MagWeb, so companies can pay for an advert if they wish. Not quite sure why we need to provide links to *other* sites, but I'll point out that many articles include web sites for companies, great sites to visit, etc., and we post them like any other article.

1. Complete runs of title's back issues. 2. Should be able to link all sections of one article together. ie save or print in one go 3. Can we have non-English language magazines included

Graphic layout, completeness of issues, cartography

More articles, complete backlog of magazines featured

War, Warfare, and MagWeb.com


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